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From returns help and size information to restock sign ups, we have teams of experts here to assist with any enquiries you might have.
Storm Chandra is currently bringing adverse weather conditions across the UK and Ireland, resulting in Amber Weather Warnings for heavy rain and high winds.
This severe weather has led to ferry operators cancelling routes, which is impacting our collections and deliveries into and out of Northern Ireland and the Republic of Ireland.
Due to ongoing ferry cancellations, we expect delivery delays throughout the remainder of this week to the Republic of Ireland.
Next day deliveries to Northern Ireland are also likely to incur a 24-hour delay.
FREQUENT QUESTIONS
To find out about our returns policy, our delivery partners, ways to contact us and more, simply visit our FAQ page or click on the buttons provided below.
LIVE CHAT
Speak to one of our team members, we have live chat available Monday - Friday 8am -7:30pm BST.
CUSTOMER CARE
Our digital assistant is available to chat with 24 hours, 7 days a week, meaning your query could be resolved in a matter of minutes. Simply click the button below or the question mark on the right-hand corner of our site.
You can also send an email to one of our team members. They typically respond to enquiries within 1-2 business days however, at this busier time, it may take 3-4 business days to be contacted and note that sending duplicate emails will only delay response times. Please provide our team with as much information as possible in your initial email, including an order number and any photos they might need.
