Pre-order means that you can shop all of your Club L favourites early, babe! You will have to wait slightly longer than usual to receive your order, but don’t worry its totally worth the wait!Don't forget to include the packing slip or your details with the parcel and please retain your proof of postage.
WHAT DOES PRE-ORDER MEAN?
WHY SHOULD I PRE-ORDER AN ITEM?
Our styles have extremely limited availability, so purchasing an item on pre-order secures the pieces you have your eye on, in your size, before they’re gone!
WHEN WILL MY PRE-ORDER ITEM ARRIVE?
You will be updated throughout the pre-order process! We will let you know when your order has been received and again when it has been shipped.
HOW DO I KNOW IF AN ITEM IS ON PRE-ORDER?
All pre-order items will be clearly marked as “pre-order”, including an estimated shipping date, both will be displayed on the product page and at checkout.
WHEN DO I HAVE TO PAY?
Full payment must be taken at checkout to secure your chosen size and style.
WILL PRE-ORDER ITEMS BE SHIPPED WITH MY OTHER ORDERS?
Order placed on available & pre-order items, will be shipped together when the pre-order item comes into stock. Please contact our customer service team if you would like the available products to be dispatched ahead of the pre-order item(s) becoming available.
IS THERE A LIMIT ON PURCHASING PRE-ORDER ITEM
Babe, you know we would never limit your shopping! There are no restrictions on Club L pre-order styles... it’s time to go shop!
ARE PRE-ORDER ITEMS REFUNDABLE?
We hope you love your new Club L style, but if you change your mind don’t worry! Our usual returns policy applies... See our Returns Portal for more details.